/* cre.ma 톤 공통 컴포넌트 라이브러리 (PR #2)
 *
 * tokens.css 의존. 신규 클래스만 정의 — 기존 인라인 클래스 회귀 X.
 * 새 페이지(landing/insights)와 헤더 워드마크/탭에서 우선 사용.
 */

/* ── 타이포 위계 ── */
.text-display { font-size: var(--fs-display); line-height: var(--lh-tight); font-weight: 800; letter-spacing: -0.025em; color: var(--ink-900); }
.text-h1      { font-size: var(--fs-h1); line-height: var(--lh-tight); font-weight: 800; letter-spacing: -0.02em; color: var(--ink-900); }
.text-h2      { font-size: var(--fs-h2); line-height: 1.25; font-weight: 700; letter-spacing: -0.015em; color: var(--ink-900); }
.text-h3      { font-size: var(--fs-h3); line-height: 1.35; font-weight: 700; letter-spacing: -0.01em; color: var(--ink-900); }
.text-body    { font-size: var(--fs-body); line-height: var(--lh-body); color: var(--ink-700); }
.text-cap     { font-size: var(--fs-cap); line-height: 1.45; color: var(--ink-500); }
.text-muted   { color: var(--ink-500); }
.text-sub     { color: var(--ink-400); }
.text-accent  { color: var(--accent); }

/* 반응형 — 모바일에서 display/h1 축소 */
@media (max-width: 640px) {
  .text-display { font-size: 40px; }
  .text-h1      { font-size: 28px; }
  .text-h2      { font-size: 22px; }
}

/* ── 버튼 ── */
.btn {
  display: inline-flex; align-items: center; justify-content: center; gap: 8px;
  height: 40px; padding: 0 18px;
  font-family: inherit; font-size: 14px; font-weight: 700; letter-spacing: -0.005em;
  border-radius: 100px; border: 1px solid transparent; cursor: pointer;
  transition: background 0.15s, color 0.15s, border-color 0.15s, box-shadow 0.15s, transform 0.05s;
  white-space: nowrap; user-select: none; text-decoration: none;
}
.btn:active { transform: translateY(1px); }
.btn:disabled { opacity: 0.5; cursor: not-allowed; }

.btn-primary { background: var(--ink-900); color: var(--paper); }
.btn-primary:hover:not(:disabled) { background: var(--ink-700); box-shadow: var(--shadow-cta); }

.btn-ghost { background: transparent; color: var(--ink-900); border-color: var(--ink-200); }
.btn-ghost:hover:not(:disabled) { background: var(--ink-50); border-color: var(--ink-300); }

.btn-accent { background: var(--accent); color: var(--paper); }
.btn-accent:hover:not(:disabled) { background: var(--accent-hover); box-shadow: 0 8px 16px rgba(230,57,70,0.22); }

.btn-quiet { background: transparent; color: var(--ink-500); border-color: transparent; height: 36px; padding: 0 12px; }
.btn-quiet:hover:not(:disabled) { color: var(--ink-900); background: var(--ink-50); }

.btn-lg { height: 52px; padding: 0 28px; font-size: 16px; }
.btn-sm { height: 32px; padding: 0 14px; font-size: 12.5px; }

/* ── 카드 ── */
.card-creama {
  background: var(--paper);
  border: 1px solid var(--ink-100);
  border-radius: 20px;
  padding: var(--sp-6);
}
.card-creama.tight { padding: var(--sp-4); }
.card-creama.spacious { padding: var(--sp-8); }
.card-creama.elevated { box-shadow: 0 1px 2px rgba(0,0,0,0.04), 0 8px 24px rgba(0,0,0,0.06); border-color: transparent; }
.card-creama .card-eyebrow {
  font-size: 11px; font-weight: 700; letter-spacing: 0.08em; text-transform: uppercase;
  color: var(--ink-400); margin-bottom: 8px;
}
.card-creama .card-title { font-size: 18px; font-weight: 700; color: var(--ink-900); letter-spacing: -0.01em; }

/* ── cm-card — 리뷰 카드/세션 공용 (head/body/foot) ── */
.cm-card-list { display: flex; flex-direction: column; gap: var(--sp-3); }
.cm-card {
  background: var(--paper);
  border: 1px solid var(--ink-100);
  border-radius: var(--r-lg);
  box-shadow: var(--shadow-1);
  overflow: hidden;
  transition: border-color .12s, box-shadow .12s;
}
.cm-card:hover { border-color: var(--ink-200); }
.cm-card.is-selected { border-color: var(--accent); box-shadow: 0 0 0 2px var(--accent-pale); }
.cm-card.is-expanded { border-color: var(--accent-pale-3); }
.cm-card__head { padding: 14px 18px 8px; display: flex; flex-direction: column; gap: 4px; }
.cm-card__body { padding: 6px 18px 12px; }
.cm-card__foot {
  padding: 10px 18px;
  border-top: 1px solid var(--ink-100);
  background: var(--ink-50);
  display: flex; align-items: center; justify-content: space-between; gap: 12px; flex-wrap: wrap;
}

/* KPI 타일 — 큰 숫자 + 작은 캡션 */
.kpi-tile {
  background: var(--paper);
  border: 1px solid var(--ink-100);
  border-radius: 20px;
  padding: var(--sp-6);
  display: flex; flex-direction: column; gap: 6px;
  min-width: 0;
}
.kpi-tile .kpi-label {
  font-size: 12px; font-weight: 700; letter-spacing: 0.06em; text-transform: uppercase;
  color: var(--ink-400);
}
.kpi-tile .kpi-value {
  font-size: 44px; font-weight: 800; line-height: 1.05; letter-spacing: -0.03em;
  color: var(--ink-900); font-variant-numeric: tabular-nums;
}
.kpi-tile .kpi-delta { font-size: 13px; font-weight: 600; }
.kpi-tile .kpi-delta.up   { color: var(--pos); }
.kpi-tile .kpi-delta.down { color: var(--neg); }
.kpi-tile .kpi-sub { font-size: 12px; color: var(--ink-400); margin-top: 2px; }

/* ── 섹션 / 히어로 (광활한 여백) ── */
.section {
  padding: var(--sp-24) var(--sp-6);
  max-width: 1200px;
  margin: 0 auto;
}
.section.snug { padding: var(--sp-16) var(--sp-6); }

.hero {
  padding: var(--sp-32) var(--sp-6) var(--sp-24);
  max-width: 1200px;
  margin: 0 auto;
  text-align: left;
}
.hero .hero-eyebrow {
  display: inline-block;
  font-size: 12px; font-weight: 700; letter-spacing: 0.1em; text-transform: uppercase;
  color: var(--accent);
  margin-bottom: var(--sp-4);
}
.hero .hero-title { margin-bottom: var(--sp-6); }
.hero .hero-sub { font-size: 18px; line-height: 1.6; color: var(--ink-500); max-width: 640px; margin-bottom: var(--sp-8); }
.hero .hero-cta { display: flex; gap: var(--sp-3); flex-wrap: wrap; }

@media (max-width: 640px) {
  .section { padding: var(--sp-16) var(--sp-4); }
  .hero { padding: var(--sp-16) var(--sp-4) var(--sp-12); }
  .hero .hero-sub { font-size: 16px; }
}

/* ── 칩 / 배지 ── */
.chip {
  display: inline-flex; align-items: center; gap: 6px;
  padding: 4px 10px;
  font-size: 12px; font-weight: 600; letter-spacing: -0.005em;
  background: var(--ink-100); color: var(--ink-700);
  border-radius: 100px;
}
.chip.pos { background: rgba(16,185,129,0.10); color: var(--pos); }
.chip.neg { background: var(--accent-pale); color: var(--accent); }
.chip.neu { background: var(--ink-100); color: var(--ink-500); }
.chip.outline { background: transparent; border: 1px solid var(--ink-200); color: var(--ink-700); }

/* ── 구분선 ── */
.divider-hair { height: 1px; background: var(--ink-100); border: 0; margin: var(--sp-6) 0; }
.divider-strong { height: 1px; background: var(--ink-200); border: 0; margin: var(--sp-6) 0; }

/* ── 네비 탭 (헤더 우측) ── */
.nav-tabs {
  display: inline-flex; align-items: center; gap: 2px;
}
.nav-tabs a {
  display: inline-flex; align-items: center; height: 32px; padding: 0 12px;
  font-size: 13px; font-weight: 600; color: var(--ink-500);
  text-decoration: none; border-radius: 100px;
  transition: color 0.15s, background 0.15s;
}
.nav-tabs a:hover { color: var(--ink-900); background: var(--ink-50); }
.nav-tabs a.active { color: var(--ink-900); background: var(--ink-100); }

/* ── 헤더 워드마크 (cre.ma 톤) ── */
.wordmark {
  display: inline-flex; align-items: baseline; gap: 8px;
  font-weight: 800; letter-spacing: -0.02em;
  color: var(--ink-900);
  font-size: 17px;
  cursor: pointer;
  text-decoration: none;
}
.wordmark .wordmark-dot {
  width: 6px; height: 6px; border-radius: 50%; background: var(--accent);
  display: inline-block; transform: translateY(-2px);
}
.wordmark .wordmark-sub {
  font-size: 12px; font-weight: 500; color: var(--ink-400);
  letter-spacing: -0.005em;
}

/* ── 워드클라우드(간이) ── */
.wordcloud {
  display: flex; flex-wrap: wrap; gap: 10px 14px; align-items: baseline;
  line-height: 1.2;
}
.wordcloud .wc-item {
  display: inline-block;
  font-weight: 700; letter-spacing: -0.01em;
  color: var(--ink-700);
  transition: color 0.15s;
}
.wordcloud.neg .wc-item { color: var(--accent); }
.wordcloud .wc-item:hover { color: var(--ink-900); }
.wordcloud.neg .wc-item:hover { color: var(--accent-hover); }

/* ── grid helpers ── */
.grid-kpi { display: grid; grid-template-columns: repeat(auto-fit, minmax(200px, 1fr)); gap: var(--sp-4); }
.grid-2 { display: grid; grid-template-columns: 1fr 1fr; gap: var(--sp-6); }
.grid-3 { display: grid; grid-template-columns: repeat(3, 1fr); gap: var(--sp-6); }
@media (max-width: 720px) {
  .grid-2, .grid-3 { grid-template-columns: 1fr; }
}

/* ============================================================
 * CREMA 톤 신규 컴포넌트 (리디자인 v3)
 * ============================================================ */

/* ── KPI 스트립 (상단 가로) ── */
.kpi-strip {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(180px, 1fr));
  gap: var(--sp-3);
  background: var(--bg-surface);
  border: 1px solid var(--ink-100);
  border-radius: var(--r-xl);
  padding: var(--sp-4);
  box-shadow: var(--shadow-1);
}
.kpi-strip .kpi-cell {
  display: flex; flex-direction: column; gap: 4px;
  padding: var(--sp-3) var(--sp-4);
  border-right: 1px solid var(--ink-100);
  min-width: 0;
}
.kpi-strip .kpi-cell:last-child { border-right: 0; }
.kpi-strip .kpi-cell .k-label {
  font-size: 11px; font-weight: 700; letter-spacing: 0.08em; text-transform: uppercase;
  color: var(--ink-400);
}
.kpi-strip .kpi-cell .k-value {
  font-size: var(--fs-kpi); font-weight: 800; line-height: 1.05; letter-spacing: -0.03em;
  color: var(--ink-900); font-variant-numeric: tabular-nums;
}
.kpi-strip .kpi-cell .k-delta { font-size: 12px; font-weight: 600; display: inline-flex; align-items: center; gap: 4px; }
.kpi-strip .kpi-cell .k-delta.up   { color: var(--pos); }
.kpi-strip .kpi-cell .k-delta.down { color: var(--neg); }
.kpi-strip .kpi-cell .k-delta.flat { color: var(--ink-400); }
.kpi-strip .kpi-cell.warn .k-value { color: var(--neg); }
.kpi-strip .kpi-cell.good .k-value { color: var(--pos); }
@media (max-width: 720px) {
  .kpi-strip { grid-template-columns: repeat(2, 1fr); }
  .kpi-strip .kpi-cell { border-right: 0; border-bottom: 1px solid var(--ink-100); padding: var(--sp-2) var(--sp-3); }
  .kpi-strip .kpi-cell .k-value { font-size: var(--fs-kpi-sm); }
}

/* ── 세그먼트 탭 (pill) ── */
.seg-tabs {
  display: inline-flex; align-items: center; gap: 4px;
  background: var(--bg-elev);
  padding: 4px;
  border-radius: var(--r-pill);
  border: 1px solid var(--ink-100);
}
.seg-tabs .seg-tab {
  appearance: none; border: 0; background: transparent;
  height: 32px; padding: 0 14px;
  font-family: inherit; font-size: 13px; font-weight: 600; letter-spacing: -0.005em;
  color: var(--ink-500); cursor: pointer;
  border-radius: var(--r-pill);
  display: inline-flex; align-items: center; gap: 6px;
  transition: color 0.15s, background 0.15s;
}
.seg-tabs .seg-tab:hover { color: var(--ink-900); }
.seg-tabs .seg-tab.active {
  background: var(--bg-surface);
  color: var(--ink-900);
  box-shadow: var(--shadow-1);
}
.seg-tabs .seg-tab .seg-count {
  display: inline-flex; align-items: center; justify-content: center;
  min-width: 18px; height: 18px; padding: 0 5px;
  font-size: 11px; font-weight: 700;
  background: var(--ink-100); color: var(--ink-600);
  border-radius: var(--r-pill);
}
.seg-tabs .seg-tab.active .seg-count { background: var(--ink-900); color: var(--paper); }

/* ── 필터 pill (드롭다운) ── */
.filter-bar {
  display: flex; align-items: center; flex-wrap: wrap;
  gap: var(--sp-2);
  padding: var(--sp-3) 0;
}
.filter-pill {
  appearance: none;
  background: var(--bg-surface);
  border: 1px solid var(--ink-200);
  border-radius: var(--r-pill);
  height: 34px; padding: 0 14px;
  font-family: inherit; font-size: 13px; font-weight: 600;
  color: var(--ink-700); cursor: pointer;
  transition: border-color 0.15s, color 0.15s;
}
.filter-pill:hover { border-color: var(--ink-300); color: var(--ink-900); }
.filter-pill:focus { outline: none; border-color: var(--ink-900); }
.filter-search {
  flex: 1; min-width: 200px;
  background: var(--bg-surface);
  border: 1px solid var(--ink-200);
  border-radius: var(--r-pill);
  height: 34px; padding: 0 16px;
  font-family: inherit; font-size: 13px;
  color: var(--ink-900);
}
.filter-search::placeholder { color: var(--ink-400); }
.filter-search:focus { outline: none; border-color: var(--ink-900); }

/* ── 리뷰 카드 (cre.ma 톤) ── */
.rc-card-cm {
  position: relative;
  background: var(--bg-surface);
  border: 1px solid var(--ink-100);
  border-radius: var(--r-lg);
  padding: var(--sp-4);
  display: flex; flex-direction: column; gap: var(--sp-3);
  transition: border-color 0.15s, box-shadow 0.15s;
}
.rc-card-cm:hover { border-color: var(--ink-200); box-shadow: var(--shadow-2); }
.rc-card-cm .rc-head {
  display: flex; align-items: center; justify-content: space-between;
  gap: var(--sp-2);
}
.rc-card-cm .rc-meta {
  display: flex; align-items: center; gap: var(--sp-2);
  font-size: 12px; color: var(--ink-500);
}
.rc-card-cm .rc-stars { color: var(--mix); font-size: 14px; letter-spacing: 1px; }
.rc-card-cm .rc-author { font-weight: 600; color: var(--ink-700); }
.rc-card-cm .rc-date { color: var(--ink-400); }
.rc-card-cm .rc-content {
  font-size: 14px; line-height: 1.6; color: var(--ink-800);
  white-space: pre-wrap; word-break: break-word;
}
.rc-card-cm .rc-product {
  font-size: 12px; color: var(--ink-500);
  padding-top: var(--sp-2);
  border-top: 1px dashed var(--ink-100);
}
.rc-card-cm .rc-ai-reply {
  background: var(--bg-elev);
  border-radius: var(--r-md);
  padding: var(--sp-3);
  display: flex; flex-direction: column; gap: var(--sp-2);
  border-left: 3px solid var(--ink-900);
}
.rc-card-cm .rc-ai-reply .ai-eyebrow {
  font-size: 10.5px; font-weight: 700; letter-spacing: 0.08em; text-transform: uppercase;
  color: var(--ink-500);
  display: inline-flex; align-items: center; gap: 6px;
}
.rc-card-cm .rc-ai-reply .ai-text { font-size: 13.5px; line-height: 1.55; color: var(--ink-800); }
.rc-card-cm .rc-ai-reply .ai-actions { display: flex; gap: 6px; flex-wrap: wrap; }

/* ── chip 시스템 (확장) ── */
.chip--pos     { background: var(--pos-soft); color: var(--pos); }
.chip--neg     { background: var(--neg-soft); color: var(--neg); }
.chip--mix     { background: var(--mix-soft); color: var(--mix); }
.chip--neutral { background: var(--bg-elev);  color: var(--ink-600); }
.chip--action {
  background: transparent;
  color: var(--ink-700);
  border: 1px solid var(--ink-200);
  cursor: pointer;
  transition: background 0.15s, border-color 0.15s, color 0.15s;
}
.chip--action:hover { background: var(--bg-elev); border-color: var(--ink-300); color: var(--ink-900); }
.chip--solid   { background: var(--ink-900); color: var(--paper); }
.chip--sm      { padding: 2px 8px; font-size: 11px; }
.chip--lg      { padding: 6px 14px; font-size: 13px; }

/* ── quick-menu (카드 hover 액션) ── */
.quick-menu {
  position: absolute;
  top: var(--sp-3); right: var(--sp-3);
  display: inline-flex; align-items: center; gap: 4px;
  opacity: 0; transform: translateY(-4px);
  transition: opacity 0.15s, transform 0.15s;
  pointer-events: none;
}
.rc-card-cm:hover .quick-menu,
.rc-card-cm:focus-within .quick-menu {
  opacity: 1; transform: translateY(0); pointer-events: auto;
}
.quick-menu button {
  appearance: none; border: 1px solid var(--ink-200);
  background: var(--bg-surface);
  height: 28px; padding: 0 10px;
  font-family: inherit; font-size: 11.5px; font-weight: 600;
  color: var(--ink-600); cursor: pointer;
  border-radius: var(--r-pill);
  transition: color 0.15s, background 0.15s, border-color 0.15s;
}
.quick-menu button:hover { color: var(--ink-900); background: var(--bg-elev); border-color: var(--ink-300); }

/* ── summary-card (좌측 숫자 + 우측 미니차트) ── */
.summary-card {
  background: var(--bg-surface);
  border: 1px solid var(--ink-100);
  border-radius: var(--r-xl);
  padding: var(--sp-6);
  display: grid;
  grid-template-columns: 1fr 1.2fr;
  gap: var(--sp-4);
  align-items: center;
  box-shadow: var(--shadow-1);
}
.summary-card .sc-left { display: flex; flex-direction: column; gap: var(--sp-2); min-width: 0; }
.summary-card .sc-eyebrow {
  font-size: 11px; font-weight: 700; letter-spacing: 0.08em; text-transform: uppercase;
  color: var(--ink-400);
}
.summary-card .sc-value {
  font-size: 48px; font-weight: 800; line-height: 1.0; letter-spacing: -0.035em;
  color: var(--ink-900); font-variant-numeric: tabular-nums;
}
.summary-card .sc-sub { font-size: 13px; color: var(--ink-500); }
.summary-card .sc-right { min-height: 100px; }
@media (max-width: 720px) {
  .summary-card { grid-template-columns: 1fr; }
  .summary-card .sc-value { font-size: 36px; }
}

/* ── trend-chart 래퍼 ── */
.trend-chart {
  background: var(--bg-surface);
  border: 1px solid var(--ink-100);
  border-radius: var(--r-xl);
  padding: var(--sp-5, 20px) var(--sp-6);
  box-shadow: var(--shadow-1);
}
.trend-chart .tc-head {
  display: flex; align-items: center; justify-content: space-between;
  gap: var(--sp-3); margin-bottom: var(--sp-3);
}
.trend-chart .tc-title { font-size: 15px; font-weight: 700; color: var(--ink-900); letter-spacing: -0.01em; }
.trend-chart .tc-body { position: relative; height: 280px; }

/* ── competitor-card (경쟁그룹 설정) ── */
.competitor-card {
  background: var(--bg-surface);
  border: 1px solid var(--ink-100);
  border-radius: var(--r-xl);
  padding: var(--sp-6);
}
.competitor-card .cc-row {
  display: grid; grid-template-columns: 140px 1fr; gap: var(--sp-4);
  padding: var(--sp-3) 0;
  border-top: 1px solid var(--ink-100);
}
.competitor-card .cc-row:first-of-type { border-top: 0; }
.competitor-card .cc-label { font-size: 13px; font-weight: 600; color: var(--ink-700); padding-top: 4px; }
.competitor-card .cc-options { display: flex; flex-wrap: wrap; gap: 6px; }

/* ── empty-state (미니멀) ── */
.empty-state {
  display: flex; flex-direction: column; align-items: center; justify-content: center;
  text-align: center;
  padding: var(--sp-16) var(--sp-6);
  background: var(--bg-surface);
  border: 1px dashed var(--ink-200);
  border-radius: var(--r-xl);
  gap: var(--sp-2);
}
.empty-state .es-title { font-size: 16px; font-weight: 700; color: var(--ink-800); letter-spacing: -0.01em; }
.empty-state .es-sub { font-size: 13.5px; color: var(--ink-500); max-width: 360px; line-height: 1.55; }
.empty-state .es-cta { margin-top: var(--sp-3); }

/* ── 모달 (cre.ma 톤 통일) ── */
.modal-creama-bg {
  position: fixed; inset: 0;
  background: rgba(15,17,21,0.45);
  display: flex; align-items: center; justify-content: center;
  z-index: 1000;
  padding: var(--sp-4);
}
.modal-creama {
  background: var(--bg-surface);
  border-radius: var(--r-xl);
  box-shadow: var(--shadow-3);
  max-width: 520px; width: 100%;
  max-height: 90vh; overflow-y: auto;
  padding: var(--sp-6);
}
.modal-creama .mc-head {
  display: flex; align-items: center; justify-content: space-between;
  margin-bottom: var(--sp-4);
}
.modal-creama .mc-title { font-size: 18px; font-weight: 700; color: var(--ink-900); letter-spacing: -0.01em; }
.modal-creama .mc-close {
  appearance: none; background: transparent; border: 0;
  width: 32px; height: 32px;
  font-size: 18px; color: var(--ink-500); cursor: pointer;
  border-radius: var(--r-pill);
  transition: background 0.15s, color 0.15s;
}
.modal-creama .mc-close:hover { background: var(--bg-elev); color: var(--ink-900); }
.modal-creama .mc-body { display: flex; flex-direction: column; gap: var(--sp-4); }
.modal-creama .mc-actions {
  display: flex; justify-content: flex-end; gap: var(--sp-2);
  margin-top: var(--sp-4);
  padding-top: var(--sp-4);
  border-top: 1px solid var(--ink-100);
}

/* ── 인풋 (cre.ma 톤) ── */
.input-creama {
  width: 100%;
  background: var(--bg-surface);
  border: 1px solid var(--ink-200);
  border-radius: var(--r-md);
  height: 44px; padding: 0 14px;
  font-family: inherit; font-size: 14px;
  color: var(--ink-900);
  transition: border-color 0.15s, box-shadow 0.15s;
}
.input-creama::placeholder { color: var(--ink-400); }
.input-creama:focus { outline: none; border-color: var(--ink-900); box-shadow: 0 0 0 3px rgba(15,17,21,0.06); }
.input-creama.lg { height: 52px; font-size: 15px; }
.field-label {
  display: block; font-size: 12px; font-weight: 700;
  letter-spacing: 0.04em; text-transform: uppercase;
  color: var(--ink-500); margin-bottom: 6px;
}

/* ── 페이지 컨테이너 (cre.ma 톤 페이지 배경) ── */
.page-creama {
  background: var(--bg-page);
  min-height: 100vh;
}
.page-creama .page-container {
  max-width: 1280px;
  margin: 0 auto;
  padding: var(--sp-6);
}
@media (max-width: 720px) {
  .page-creama .page-container { padding: var(--sp-4); }
}

/* ============================================================
 * CREMA v3 — 멀티컬러 KPI / 도넛 / 게이지 / 미니 트렌드 / 제안 패널
 * (홈·신규 리뷰·이슈 리뷰 페이지 전용. 기존 페이지 회귀 0.)
 * ============================================================ */

/* 페이지 배경 변형 — 옅은 보라/블루 톤 */
.page-creama--soft { background: var(--bg-page-soft); }

/* ── 4-카드 KPI 그리드 ── */
.kpi-card-grid {
  display: grid;
  grid-template-columns: repeat(4, 1fr);
  gap: var(--sp-3);
}
@media (max-width: 960px) { .kpi-card-grid { grid-template-columns: repeat(2, 1fr); } }
@media (max-width: 520px) { .kpi-card-grid { grid-template-columns: 1fr; } }

.kpi-card {
  position: relative;
  border-radius: var(--r-lg);
  padding: var(--sp-5, 20px);
  min-height: 180px;
  display: flex; flex-direction: column;
  gap: var(--sp-3);
  color: var(--paper);
  overflow: hidden;
  transition: transform 0.18s, box-shadow 0.18s;
}
.kpi-card:hover { transform: translateY(-2px); box-shadow: var(--shadow-2); }
.kpi-card.green  { background: var(--kpi-green); }
.kpi-card.blue   { background: var(--kpi-blue); }
.kpi-card.purple { background: var(--kpi-purple); }
.kpi-card.dark   { background: var(--kpi-dark); }
.kpi-card.ghost  {
  background: var(--bg-surface);
  color: var(--ink-700);
  border: 1px solid var(--ink-100);
}
.kpi-card.ghost .kpi-card__big-num,
.kpi-card.ghost .kpi-card__eyebrow,
.kpi-card.ghost .kpi-card__cta { color: var(--ink-900); }

.kpi-card__eyebrow {
  font-size: 13px; font-weight: 700; letter-spacing: -0.005em;
  color: rgba(255,255,255,0.92);
  line-height: 1.4;
}
.kpi-card__big-num {
  font-size: 26px; font-weight: 700; letter-spacing: -0.015em;
  color: var(--paper);
  line-height: 1.25;
  margin-top: var(--sp-1);
}
.kpi-card__big-num strong {
  font-size: 32px; font-weight: 800;
}
.kpi-card__detail-row {
  display: flex; justify-content: space-between; align-items: center;
  font-size: 13px;
  color: rgba(255,255,255,0.85);
  padding: 4px 0;
}
.kpi-card__detail-row + .kpi-card__detail-row {
  border-top: 1px solid rgba(255,255,255,0.18);
}
.kpi-card.ghost .kpi-card__detail-row { color: var(--ink-500); }
.kpi-card.ghost .kpi-card__detail-row + .kpi-card__detail-row { border-top-color: var(--ink-100); }
.kpi-card__detail-row .d-num {
  font-variant-numeric: tabular-nums; font-weight: 700;
  color: var(--paper);
}
.kpi-card.ghost .kpi-card__detail-row .d-num { color: var(--ink-900); }

.kpi-card__details {
  display: flex; flex-direction: column;
  gap: 2px;
  margin-top: auto;
  padding-bottom: var(--sp-2);
}

.kpi-card__cta {
  font-size: 13px; font-weight: 600;
  color: rgba(255,255,255,0.95);
  text-decoration: underline; text-underline-offset: 3px;
  cursor: pointer;
  background: transparent; border: 0; padding: 0;
  text-align: left;
  font-family: inherit;
  margin-top: auto;
}
.kpi-card__cta:hover { color: var(--paper); }
.kpi-card.ghost .kpi-card__cta { color: var(--ink-700); }
.kpi-card.ghost .kpi-card__cta:hover { color: var(--ink-900); }

/* 빈 카드 (관리 완료 상태) */
.kpi-card--empty {
  background: var(--bg-surface);
  color: var(--ink-700);
  border: 1px solid var(--ink-100);
}
.kpi-card--empty .kpi-card__eyebrow { color: var(--ink-700); font-weight: 700; font-size: 15px; }
.kpi-card--empty .kpi-card__big-num { color: var(--ink-900); }
.kpi-card--empty .kpi-card__cta { color: var(--ink-500); }

/* ── 점선 가이드 화살표 (관리 완료 배지 + 다음 단계) ── */
.guide-arrow {
  position: relative;
  display: flex; flex-direction: column; align-items: center;
  margin: var(--sp-4) 0;
  gap: var(--sp-2);
}
.guide-arrow__line {
  position: absolute;
  top: 0; bottom: 0;
  left: 50%;
  width: 1px;
  border-left: 2px dashed var(--ink-300);
}
.guide-arrow__badge {
  position: relative; z-index: 1;
  display: inline-flex; align-items: center; gap: 6px;
  background: var(--ink-800); color: var(--paper);
  padding: 8px 16px;
  font-size: 13px; font-weight: 700; letter-spacing: -0.005em;
  border-radius: var(--r-pill);
}

/* ── 도넛 차트 래퍼 ── */
.donut-chart-wrapper {
  position: relative;
  width: 200px; height: 200px;
  margin: 0 auto;
}
.donut-chart-wrapper canvas { width: 100% !important; height: 100% !important; }
.donut-chart-wrapper .donut-center {
  position: absolute; inset: 0;
  display: flex; flex-direction: column; align-items: center; justify-content: center;
  pointer-events: none;
  text-align: center;
  gap: 2px;
}
.donut-chart-wrapper .donut-label {
  font-size: 13px; color: var(--ink-500);
}
.donut-chart-wrapper .donut-value {
  font-size: 26px; font-weight: 800; letter-spacing: -0.02em;
  color: var(--donut-neg);
  font-variant-numeric: tabular-nums;
}
.donut-chart-wrapper .donut-value.is-pos { color: var(--donut-pos); }

.donut-legend {
  display: flex; gap: var(--sp-4); justify-content: center;
  font-size: 12px; color: var(--ink-700);
  margin-top: var(--sp-2);
}
.donut-legend__item { display: inline-flex; align-items: center; gap: 6px; }
.donut-legend__swatch { width: 10px; height: 10px; border-radius: 2px; display: inline-block; }

/* ── 반원 게이지 (conic-gradient) ── */
.gauge-half {
  position: relative;
  width: 180px; height: 90px;
  margin: 0 auto;
  overflow: hidden;
}
.gauge-half__ring {
  position: absolute; top: 0; left: 0;
  width: 180px; height: 180px;
  border-radius: 50%;
  background: conic-gradient(
    from -90deg,
    var(--brand-primary) 0deg var(--gauge-deg, 90deg),
    var(--ink-100) var(--gauge-deg, 90deg) 180deg,
    transparent 180deg 360deg
  );
  mask: radial-gradient(circle at center, transparent 55%, #000 56%);
  -webkit-mask: radial-gradient(circle at center, transparent 55%, #000 56%);
}
.gauge-half__needle {
  position: absolute;
  top: 50%; left: 50%;
  width: 2px; height: 75px;
  background: var(--accent);
  transform-origin: bottom center;
  transform: translate(-50%, -100%) rotate(var(--gauge-needle, 0deg));
}
.gauge-half__center {
  position: absolute;
  left: 0; right: 0; bottom: 0;
  text-align: center;
  display: flex; flex-direction: column; align-items: center;
  gap: 2px;
}
.gauge-half__value {
  font-size: 26px; font-weight: 800; letter-spacing: -0.02em;
  color: var(--brand-primary);
  font-variant-numeric: tabular-nums;
}
.gauge-half__sub { font-size: 12px; color: var(--ink-500); }

/* ── 미니 트렌드 차트 (작은 라인) ── */
.trend-mini {
  position: relative;
  width: 100%;
  height: 80px;
}
.trend-mini canvas { width: 100% !important; height: 100% !important; }

/* ── 밑줄형 탭바 (테이블 상단) ── */
.tab-bar {
  display: flex; align-items: center; gap: var(--sp-5, 20px);
  border-bottom: 1px solid var(--ink-100);
  padding: 0 var(--sp-1);
  overflow-x: auto;
}
.tab-bar__item {
  appearance: none; background: transparent; border: 0;
  padding: 12px 4px 14px;
  font-family: inherit; font-size: 14px; font-weight: 600;
  color: var(--ink-400);
  cursor: pointer;
  position: relative;
  white-space: nowrap;
  transition: color 0.15s;
}
.tab-bar__item:hover { color: var(--ink-700); }
.tab-bar__item.active {
  color: var(--brand-primary);
}
.tab-bar__item.active::after {
  content: '';
  position: absolute; left: 0; right: 0; bottom: -1px;
  height: 2px; background: var(--brand-primary);
}

/* ── 테이블 row (리뷰 리스트) ── */
.review-table {
  background: var(--bg-surface);
  border: 1px solid var(--ink-100);
  border-radius: var(--r-lg);
  overflow: hidden;
}
.review-table__head, .review-row {
  display: grid;
  grid-template-columns: 56px 120px 140px 1.2fr 2fr 120px 200px;
  gap: var(--sp-3);
  align-items: center;
  padding: var(--sp-3) var(--sp-4);
}
.review-table__head {
  background: var(--bg-elev);
  border-bottom: 1px solid var(--ink-100);
  font-size: 12px; font-weight: 700; letter-spacing: -0.005em;
  color: var(--ink-500);
}
.review-row {
  border-top: 1px solid var(--ink-100);
  font-size: 13px;
  color: var(--ink-800);
  background: var(--bg-surface);
  transition: background 0.12s;
}
.review-row:first-of-type { border-top: 0; }
.review-row:hover { background: var(--bg-page-soft); }
.review-row__cell-checkbox input { accent-color: var(--brand-primary); width: 16px; height: 16px; }
.review-row__date { display: flex; flex-direction: column; gap: 2px; font-size: 12.5px; color: var(--ink-600); }
.review-row__date strong { color: var(--ink-900); font-weight: 700; font-size: 13px; }
.review-row__date .badge-sub { font-size: 11px; color: var(--ink-500); }
.review-row__customer { display: flex; flex-direction: column; gap: 2px; }
.review-row__customer strong { color: var(--ink-900); font-weight: 700; }
.review-row__customer .sub { font-size: 11.5px; color: var(--ink-500); }
.review-row__product { display: flex; flex-direction: column; gap: 4px; min-width: 0; }
.review-row__product strong { color: var(--ink-900); font-weight: 600; font-size: 13px;
  overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.review-row__product .price { font-size: 11.5px; color: var(--ink-500); }
.review-row__product .price del { color: var(--ink-400); }
.review-row__content {
  display: flex; flex-direction: column; gap: 4px;
  min-width: 0;
}
.review-row__content .rc-text {
  font-size: 13px; color: var(--ink-800);
  overflow: hidden; text-overflow: ellipsis;
  display: -webkit-box; -webkit-line-clamp: 2; -webkit-box-orient: vertical;
}
.review-row__content .rc-meta { display: flex; gap: 12px; font-size: 11.5px; color: var(--ink-500); }
.review-row__stars { color: var(--mix); letter-spacing: 1px; font-size: 13px; }
.review-row__status { display: flex; flex-direction: column; gap: 4px; align-items: flex-start; }
.review-row__actions { display: flex; flex-direction: column; gap: 4px; align-items: stretch; }
.review-row__actions .row-btns { display: flex; gap: 4px; flex-wrap: wrap; }
.review-row__actions .point-pill {
  display: inline-flex; align-items: center; justify-content: space-between;
  border: 1px solid var(--mix); color: var(--mix);
  font-size: 12px; font-weight: 600;
  padding: 4px 10px; border-radius: var(--r-md);
  background: var(--mix-soft);
}

@media (max-width: 1100px) {
  .review-table__head { display: none; }
  .review-row { grid-template-columns: 1fr; gap: var(--sp-2); padding: var(--sp-3); }
}

/* ── 제안 패널 (우측 사이드 인사이트) ── */
.suggestion-panel {
  display: flex; flex-direction: column; gap: var(--sp-2);
}
.suggestion-card {
  background: var(--bg-elev);
  border-radius: var(--r-md);
  padding: var(--sp-3) var(--sp-4);
  display: flex; flex-direction: column; gap: 4px;
}
.suggestion-card.is-highlight {
  background: linear-gradient(135deg, #d1fae5 0%, #a7f3d0 100%);
  color: var(--ink-800);
}
.suggestion-card.is-highlight .sc-title { color: var(--ink-900); }
.suggestion-card__row {
  display: flex; justify-content: space-between; align-items: center; gap: var(--sp-2);
}
.suggestion-card__title {
  font-size: 14px; font-weight: 700; letter-spacing: -0.005em;
  color: var(--ink-900);
  display: inline-flex; align-items: center; gap: 6px;
}
.suggestion-card__action {
  font-size: 12px; font-weight: 600; color: var(--ink-700);
  text-decoration: underline; text-underline-offset: 3px;
  background: transparent; border: 0; cursor: pointer;
  font-family: inherit;
}
.suggestion-card__action:hover { color: var(--ink-900); }
.suggestion-card__desc {
  font-size: 12.5px; color: var(--ink-600); line-height: 1.55;
}

/* ── 페이지 헤더 (인사말 + 메타) ── */
.page-greeting {
  display: flex; flex-direction: column; gap: 6px;
  margin-bottom: var(--sp-5, 20px);
}
.page-greeting__title {
  font-size: 24px; font-weight: 800; letter-spacing: -0.02em;
  color: var(--ink-900);
  display: inline-flex; align-items: center; gap: 8px;
}
.page-greeting__sub {
  font-size: 13px; color: var(--ink-500);
  display: inline-flex; align-items: center; gap: 8px;
}
.page-greeting__sub a {
  color: var(--ink-700); text-decoration: underline; text-underline-offset: 2px;
}

/* ── 페이지 헤더 (breadcrumb) ── */
.page-breadcrumb {
  display: flex; align-items: center; gap: 6px;
  font-size: 13px; color: var(--ink-500);
  margin-bottom: var(--sp-3);
}
.page-breadcrumb a { color: var(--ink-500); text-decoration: none; }
.page-breadcrumb a:hover { color: var(--ink-900); }
.page-breadcrumb .sep { color: var(--ink-300); }
.page-breadcrumb .crumb-active { color: var(--ink-900); font-weight: 600; }

/* ── 기간 필터 (좌측 큰 라벨) ── */
.period-filter {
  display: inline-flex; align-items: center; gap: var(--sp-2);
  padding: 8px 14px;
  background: var(--bg-surface);
  border: 1px solid var(--ink-200);
  border-radius: var(--r-md);
  font-size: 13px; font-weight: 600; color: var(--ink-800);
  cursor: pointer;
}
.period-filter:hover { border-color: var(--ink-300); }
.period-filter::after {
  content: '⌄'; font-size: 14px; color: var(--ink-400);
}

/* ── 통계 영역 (히어로 + 좌우 분할) ── */
.stats-layout {
  display: grid;
  grid-template-columns: 1.4fr 1fr;
  gap: var(--sp-4);
  background: var(--bg-surface);
  border: 1px solid var(--ink-100);
  border-radius: var(--r-xl);
  padding: var(--sp-5, 20px);
}
@media (max-width: 960px) { .stats-layout { grid-template-columns: 1fr; } }
.stats-layout__main { display: flex; flex-direction: column; gap: var(--sp-3); }
.stats-layout__side { display: flex; flex-direction: column; gap: var(--sp-3); }

/* ── 통계 칩 헤더 (작성률/긍부정/유형) ── */
.stat-tabs {
  display: inline-flex; align-items: center; gap: var(--sp-4);
  border-bottom: 0;
  font-size: 14px; font-weight: 700;
}
.stat-tabs__item {
  appearance: none; background: transparent; border: 0;
  font-family: inherit;
  color: var(--ink-300); cursor: pointer; padding: 4px 0;
  transition: color 0.15s;
}
.stat-tabs__item:hover { color: var(--ink-700); }
.stat-tabs__item.active { color: var(--ink-900); }

/* ── 트렌드 토글 (오른쪽 정렬) ── */
.stats-toolbar {
  display: flex; justify-content: space-between; align-items: center;
  gap: var(--sp-3);
}
.stats-toolbar__right {
  display: inline-flex; align-items: center; gap: 12px;
  font-size: 12px; color: var(--ink-500);
}
.stats-toolbar__right .legend-dot {
  display: inline-flex; align-items: center; gap: 6px;
}
.stats-toolbar__right .legend-dot::before {
  content: ''; display: inline-block; width: 10px; height: 10px; border-radius: 2px;
  background: var(--ink-300);
}
.stats-toolbar__right .legend-dot.is-brand::before { background: var(--brand-primary); }
.stats-toolbar__right .legend-dot.is-comp::before { background: var(--accent); }

/* ── 매출액 상위 박스 (이슈 리뷰 카드 변형) ── */
.kpi-card.is-callout {
  background: var(--bg-surface);
  color: var(--ink-900);
  border: 1px solid var(--ink-200);
}
.kpi-card.is-callout .kpi-card__eyebrow { color: var(--ink-700); font-weight: 700; font-size: 14px; }
.kpi-card.is-callout .kpi-card__big-num { color: var(--ink-900); font-size: 32px; }
.kpi-card.is-callout .kpi-card__cta { color: var(--brand-primary); }

/* ── 행 액션 버튼 (작은 추천/댓글/관리) ── */
.row-btn {
  appearance: none; cursor: pointer; font-family: inherit;
  background: var(--bg-surface);
  border: 1px solid var(--ink-200);
  color: var(--ink-700);
  font-size: 11.5px; font-weight: 600;
  padding: 4px 8px;
  border-radius: var(--r-sm);
  transition: border-color 0.15s, color 0.15s, background 0.15s;
}
.row-btn:hover { border-color: var(--brand-primary); color: var(--brand-primary); }
.row-btn.is-primary {
  background: var(--brand-primary); color: var(--paper); border-color: var(--brand-primary);
}
.row-btn.is-primary:hover { background: var(--brand-primary-hover); border-color: var(--brand-primary-hover); }

/* ── 상태 칩 (배송완료/모바일) ── */
.status-chip {
  display: inline-flex; align-items: center;
  font-size: 11px; font-weight: 700;
  padding: 3px 8px;
  border-radius: var(--r-pill);
  letter-spacing: -0.005em;
}
.status-chip--device { background: var(--bg-elev); color: var(--ink-600); border: 1px solid var(--ink-200); }
.status-chip--ship   { background: var(--pos-soft); color: var(--pos); }
.status-chip--photo  { background: var(--kpi-blue); color: var(--paper); }
.status-chip--bad    { background: var(--neg-soft); color: var(--neg); }
.status-chip--pre    { background: var(--neg); color: var(--paper); }
.status-chip--done   { background: var(--brand-primary); color: var(--paper); }

/* ── 막대 비교 (AI 우수 리뷰 % 비교) ── */
.bar-compare {
  display: flex; flex-direction: column; gap: var(--sp-2);
}
.bar-compare__row {
  display: grid;
  grid-template-columns: 80px 1fr 48px;
  align-items: center; gap: var(--sp-2);
}
.bar-compare__label { font-size: 12.5px; color: var(--ink-700); }
.bar-compare__track {
  height: 12px;
  background: var(--ink-100);
  border-radius: var(--r-pill);
  overflow: hidden;
  position: relative;
}
.bar-compare__fill {
  height: 100%;
  background: var(--brand-primary);
  border-radius: var(--r-pill);
  transition: width 0.4s ease;
}
.bar-compare__fill.is-comp { background: var(--mix); }
.bar-compare__value {
  font-size: 12.5px; font-weight: 700; color: var(--ink-700);
  text-align: right; font-variant-numeric: tabular-nums;
}

/* ── 점선 화살표 가이드 (이슈 리뷰 매출액 상위 박스 → 매출액 상위 리뷰 탭) ── */
.dotted-arrow {
  position: relative;
  display: flex; align-items: center; justify-content: center;
  margin: var(--sp-3) 0;
  height: 32px;
}
.dotted-arrow::before {
  content: '';
  width: 2px; height: 100%;
  border-left: 2px dashed var(--brand-primary);
}
.dotted-arrow::after {
  content: '▼';
  position: absolute; bottom: -6px;
  color: var(--brand-primary); font-size: 14px;
}

/* ── NEW 배지 ── */
.badge-new {
  display: inline-flex; align-items: center;
  padding: 2px 8px;
  font-size: 10px; font-weight: 800; letter-spacing: 0.05em;
  background: var(--ink-900); color: var(--paper);
  border-radius: 4px;
  text-transform: uppercase;
}

/* ───────────────────────────────────────────────────────────────────
 * 공통 topbar — 모든 페이지(home/reviews/insights) 공통
 * 기존 home.html inline CSS에서 이전 + user-menu/session-remain 신규
 * ─────────────────────────────────────────────────────────────────── */
.topbar {
  display: flex; align-items: center; gap: 16px;
  padding: 14px 32px;
  background: var(--bg-surface, var(--paper));
  border-bottom: 1px solid var(--ink-100);
  position: sticky; top: 0; z-index: 30;
}
.topbar .nav-tabs { margin-left: 8px; }
.topbar__spacer { flex: 1; }
.topbar__icon {
  display: inline-flex; align-items: center; justify-content: center;
  width: 36px; height: 36px;
  border-radius: 50%;
  color: var(--ink-500);
  cursor: pointer;
}
.topbar__icon:hover { background: var(--bg-elev, var(--ink-50)); color: var(--ink-900); }
.topbar__store-img {
  width: 24px; height: 24px; border-radius: 50%;
  object-fit: cover; border: 1px solid var(--ink-100);
  vertical-align: middle;
}

/* topbar 스토어 셀렉터 칩 (좌상단 브레드크럼 루트, 멀티스토어 시 노출) */
/* 스토어 영역 래퍼 — 셀렉터 + 추가/연동 버튼 한 줄 정렬 */
.store-zone { display: inline-flex; align-items: center; gap: 8px; }

/* 0건 연동 진입 버튼 (primary 채움) */
.store-connect {
  display: inline-flex; align-items: center; gap: 6px;
  height: 36px; padding: 0 16px; border-radius: 100px;
  font: inherit; font-size: 13px; font-weight: 700;
  text-decoration: none; cursor: pointer; white-space: nowrap;
  transition: box-shadow .15s ease, filter .15s ease;
}
.store-connect--empty {
  background: var(--accent, #10b981); color: #fff;
  border: 1.5px solid var(--accent, #10b981);
  box-shadow: 0 2px 8px rgba(16,185,129,0.30);
}
.store-connect--empty:hover { box-shadow: 0 4px 14px rgba(16,185,129,0.42); filter: brightness(0.96); }
.store-connect[hidden] { display: none; }

/* 1건+ 추가 연동 버튼 (ghost, 점선) */
.store-add {
  display: inline-flex; align-items: center; gap: 3px;
  height: 36px; padding: 0 12px; border-radius: 100px;
  font: inherit; font-size: 13px; font-weight: 600;
  color: var(--accent, #10b981); text-decoration: none; cursor: pointer; white-space: nowrap;
  border: 1.5px dashed var(--accent, #10b981); background: transparent;
  transition: background .15s ease, color .15s ease;
}
.store-add:hover { background: var(--accent-soft, #e6f7ee); }
.store-add[hidden] { display: none; }

/* 1~5건 스토어 칩 가로 나열 */
.store-chips { display: inline-flex; align-items: center; gap: 6px; }
.store-chips[hidden] { display: none; }
.store-chip {
  display: inline-flex; align-items: center; gap: 6px;
  height: 36px; padding: 0 12px 0 6px; border-radius: 100px;
  font: inherit; font-size: 13px; font-weight: 600;
  color: var(--ink-700, #444); cursor: pointer; white-space: nowrap;
  background: var(--ink-50, #f4f5f7); border: 1.5px solid transparent;
  max-width: 180px;
  transition: background .15s ease, border-color .15s ease, color .15s ease;
}
.store-chip:hover { background: var(--ink-100, #e9eaee); }
.store-chip.is-current {
  background: var(--accent-soft, #e6f7ee);
  border-color: var(--accent, #10b981);
  color: var(--ink-900, #111); font-weight: 700; cursor: default;
}
.store-chip__img { width: 22px; height: 22px; border-radius: 50%; object-fit: cover; border: 1px solid rgba(0,0,0,0.08); flex: 0 0 auto; }
.store-chip__avatar {
  flex: 0 0 auto; width: 22px; height: 22px; border-radius: 50%;
  display: inline-flex; align-items: center; justify-content: center;
  background: var(--accent, #10b981); color: #fff; font-size: 11px; font-weight: 800; line-height: 1;
}
.store-chip__name { overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }

.store-switcher { position: relative; display: inline-flex; align-items: center; gap: 8px; }
.store-switcher[hidden] { display: none; }
.store-switcher__sep { color: var(--ink-300); font-weight: 400; user-select: none; }
.store-switcher__btn {
  display: inline-flex; align-items: center; gap: 8px;
  height: 36px; padding: 0 12px 0 8px;
  border-radius: 100px;
  background: var(--accent-soft, #e6f7ee);
  border: 1.5px solid var(--accent, #10b981);
  font: inherit; font-size: 13px; font-weight: 700;
  color: var(--ink-900); cursor: pointer;
  max-width: 240px;
  box-shadow: 0 1px 2px rgba(16,185,129,0.18);
  transition: background .15s ease, color .15s ease, box-shadow .15s ease;
}
.store-switcher__btn:hover {
  background: var(--accent, #10b981); color: #fff;
  box-shadow: 0 4px 12px rgba(16,185,129,0.30);
}
.store-switcher__img {
  width: 22px; height: 22px; border-radius: 50%;
  object-fit: cover; border: 1px solid rgba(0,0,0,0.08);
  flex: 0 0 auto;
}
/* 프로필 사진 없을 때 이니셜 아바타 폴백 */
.store-switcher__avatar {
  flex: 0 0 auto;
  width: 22px; height: 22px; border-radius: 50%;
  display: inline-flex; align-items: center; justify-content: center;
  background: var(--accent, #10b981); color: #fff;
  font-size: 11px; font-weight: 800; line-height: 1;
}
.store-switcher__avatar[hidden] { display: none; }
.store-switcher__btn:hover .store-switcher__avatar { background: #fff; color: var(--accent, #10b981); }
.store-switcher__name {
  overflow: hidden; text-overflow: ellipsis; white-space: nowrap;
}
/* 드롭다운 화살표 — 잘 보이게 원형 배지 + SVG */
.store-switcher__chevron {
  flex: 0 0 auto; display: inline-flex; align-items: center; justify-content: center;
  width: 20px; height: 20px; border-radius: 50%;
  background: var(--accent, #10b981); color: #fff;
}
.store-switcher__chevron svg { display: block; }
.store-switcher__btn:hover .store-switcher__chevron { background: #fff; color: var(--accent, #10b981); }
.store-switcher__pop {
  position: absolute; left: 0; top: calc(100% + 6px);
  min-width: 220px;
  background: var(--paper, #fff);
  border: 1px solid var(--ink-100);
  border-radius: 12px;
  box-shadow: 0 10px 30px rgba(0, 0, 0, 0.08);
  padding: 6px 0; z-index: 100;
  display: flex; flex-direction: column;
  max-height: 280px; overflow-y: auto;
}
.store-switcher__pop[hidden] { display: none; }
.store-switcher__manage {
  display: block; padding: 10px 14px; margin-top: 4px;
  border-top: 1px solid var(--ink-100, #eceef1);
  font-size: 12.5px; font-weight: 600; color: var(--accent, #10b981);
  text-decoration: none; white-space: nowrap;
}
.store-switcher__manage:hover { background: var(--accent-soft, #e6f7ee); }

/* 토스트 (스토어 전환 확인 등) */
.cm-toast {
  position: fixed; left: 50%; bottom: 24px;
  transform: translateX(-50%) translateY(8px);
  background: var(--ink-900, #1a1a1a); color: var(--paper, #fff);
  font-size: 13px; font-weight: 600;
  padding: 10px 16px; border-radius: 100px;
  box-shadow: 0 8px 24px rgba(0, 0, 0, 0.18);
  z-index: 1000; opacity: 0; pointer-events: none;
  transition: opacity 0.2s ease, transform 0.2s ease;
}
.cm-toast.is-shown { opacity: 1; transform: translateX(-50%) translateY(0); }

/* user-menu dropdown */
.user-menu { position: relative; }
.topbar__user {
  display: inline-flex; align-items: center; gap: 8px;
  padding: 4px 10px 4px 4px; border-radius: 100px;
  background: transparent; border: 0; cursor: pointer;
  font: inherit; font-size: 13px; font-weight: 600;
  color: var(--ink-800);
}
.topbar__user:hover { background: var(--ink-50); }
.topbar__avatar {
  width: 28px; height: 28px; border-radius: 50%;
  background: linear-gradient(135deg, var(--brand-primary, #10b981) 0%, var(--kpi-blue, #3b82f6) 100%);
  color: var(--paper); font-weight: 700;
  display: inline-flex; align-items: center; justify-content: center;
  font-size: 12px;
}
.user-menu__chevron { font-size: 10px; color: var(--ink-400); }
.user-menu__drawer {
  position: absolute; right: 0; top: calc(100% + 6px);
  min-width: 240px;
  background: var(--paper, #fff);
  border: 1px solid var(--ink-100);
  border-radius: 12px;
  box-shadow: 0 10px 30px rgba(0, 0, 0, 0.08);
  padding: 8px 0; z-index: 100;
}
.user-menu__drawer[hidden] { display: none; }
.user-menu__head { padding: 8px 14px; }
.user-menu__store { font-size: 13px; font-weight: 700; color: var(--ink-900); }
.user-menu__email { font-size: 11px; color: var(--ink-500); margin-top: 2px; }
.user-menu__sep { border: 0; border-top: 1px solid var(--ink-100); margin: 4px 0; }
.user-menu__item {
  display: block; width: 100%; text-align: left;
  background: transparent; border: 0; padding: 8px 14px;
  font: inherit; font-size: 13px; color: var(--ink-800); cursor: pointer;
  text-decoration: none;
}
.user-menu__item:hover { background: var(--ink-50); }
.user-menu__item--danger { color: var(--danger, #c0392b); }
.user-menu__stores { display: flex; flex-direction: column; max-height: 220px; overflow-y: auto; }
.user-menu__stores:empty { display: none; }
.user-menu__store-row {
  display: flex; align-items: center; justify-content: space-between; gap: 8px;
}
.user-menu__store-row .store-row__name {
  flex: 1; overflow: hidden; text-overflow: ellipsis; white-space: nowrap;
}
.user-menu__store-row .store-row__mark { color: var(--accent, #10b981); font-weight: 700; }
.user-menu__store-row .store-row__role {
  flex: 0 0 auto; font-size: 10.5px; font-weight: 700; padding: 1px 7px;
  border-radius: 100px; background: #eef2ff; color: #4f46e5;
}
.user-menu__store-row.is-current { background: var(--ink-50); font-weight: 600; }

/* session-remain 뱃지 */
.session-remain {
  display: inline-flex; align-items: center;
  height: 28px; padding: 0 10px;
  border-radius: 100px;
  font-size: 12px; font-weight: 600;
  background: var(--bg-elev, var(--ink-50));
  border: 1px solid var(--ink-100);
  color: var(--ink-700);
  white-space: nowrap;
}
.session-remain.warn   { background: #fff8e1; border-color: #ffe082; color: #8a6d3b; }
.session-remain.danger { background: #fdecea; border-color: #f5c2c0; color: var(--danger, #c0392b); cursor: pointer; }
.session-remain.muted  { background: var(--ink-50); border-color: var(--ink-100); color: var(--ink-500); }

/* 모바일 — 720px 미만 */
@media (max-width: 720px) {
  .topbar { padding: 12px 16px; gap: 8px; }
  .nav-tabs {
    overflow-x: auto; flex-wrap: nowrap; max-width: 100%;
    scrollbar-width: none; -ms-overflow-style: none;
  }
  .nav-tabs::-webkit-scrollbar { display: none; }
  .nav-tabs a { flex: 0 0 auto; }
  .topbar__icon { display: none; }                          /* 검색/알림 placeholder 모바일 숨김 */
  .session-remain { font-size: 11px; padding: 0 8px; height: 24px; }
  #store-name-badge { display: none !important; }
  .store-switcher__name { display: none; }      /* 칩은 유지, 이름만 숨김 */
  .user-menu__chevron { display: none; }
  .topbar__user > span:not(.topbar__avatar) { display: none; }  /* 이름 숨김, 아바타만 */
}

/* ══════════════════════════════════════════════════════════════
   페이지 헤더 — eyebrow + 제목 (전 페이지 공통)
   ══════════════════════════════════════════════════════════════ */
.page-head { margin-bottom: var(--sp-6); }
.page-head .page-eyebrow {
  font-size: 11px; font-weight: 700; letter-spacing: 0.12em; text-transform: uppercase;
  color: var(--accent); margin-bottom: 6px;
}
.page-head h1 {
  font-size: 24px; font-weight: 800; letter-spacing: -0.025em;
  color: var(--ink-900); margin: 0;
}

/* ══════════════════════════════════════════════════════════════
   좌측 세로 탭 레이아웃 — 기본 디자인 토큰
   (admin/billing/insights/reviews 정합. 200px 레일 + 패널, 820px 단일컬럼)
   ══════════════════════════════════════════════════════════════ */
.vtabs { display: grid; grid-template-columns: 200px 1fr; gap: var(--sp-12); align-items: start; }
@media (max-width: 820px) { .vtabs { grid-template-columns: 1fr; gap: var(--sp-5, 20px); } }

.vtabs__rail {
  display: flex; flex-direction: column; gap: 1px;
  position: sticky; top: var(--sp-6);
}
@media (max-width: 820px) {
  .vtabs__rail { flex-direction: row; overflow-x: auto; position: static; gap: var(--sp-1); padding-bottom: 4px; }
  .vtabs__rail::-webkit-scrollbar { display: none; }
}
.vtabs__tab {
  appearance: none; cursor: pointer; font: inherit; text-align: left; white-space: nowrap;
  text-decoration: none; /* <a> 레일탭(insights) 밑줄 제거 */
  background: transparent; border: 0;
  padding: 9px 12px; border-radius: var(--r-md);
  font-size: 14px; font-weight: 500; color: var(--ink-600);
  transition: background .12s, color .12s;
}
.vtabs__tab:hover { background: var(--ink-100); color: var(--ink-800); }
.vtabs__tab.is-active { background: var(--ink-100); color: var(--ink-900); font-weight: 600; }

.vtabs__panel { min-width: 0; }

/* ── 고객센터 라이브챗 위젯 ───────────────────────────── */
#support-widget { position: fixed; right: 20px; bottom: 20px; z-index: 9998; }
/* [hidden] 속성이 display:flex 규칙에 덮이지 않도록 — 패널/폼/메시지 토글 보장 */
#support-widget [hidden], .sup-thread [hidden], #sup-total[hidden] { display: none !important; }
#support-fab {
  position: relative; width: 56px; height: 56px; border-radius: 50%;
  border: 0; cursor: pointer; background: var(--accent); color: #fff;
  display: flex; align-items: center; justify-content: center;
  box-shadow: 0 6px 20px rgba(0,0,0,.18); transition: transform .12s, background .12s;
}
#support-fab:hover { background: var(--accent-hover); transform: translateY(-1px); }
#support-widget.is-open #support-fab { background: var(--ink-700); }
.sw-badge {
  position: absolute; top: -2px; right: -2px; min-width: 18px; height: 18px; padding: 0 4px;
  border-radius: 9px; background: #e11d48; color: #fff; font-size: 11px; font-weight: 700;
  display: flex; align-items: center; justify-content: center;
}
.sw-panel {
  position: absolute; right: 0; bottom: 70px; width: 360px; max-width: calc(100vw - 32px);
  height: 520px; max-height: calc(100vh - 120px);
  background: #fff; border: 1px solid var(--ink-200); border-radius: var(--r-lg, 14px);
  box-shadow: 0 16px 48px rgba(0,0,0,.22); display: flex; flex-direction: column; overflow: hidden;
}
.sw-head {
  display: flex; align-items: center; justify-content: space-between;
  padding: 14px 16px; background: var(--accent); color: #fff;
}
.sw-head-title { font-weight: 700; font-size: 15px; }
.sw-close { background: transparent; border: 0; color: #fff; font-size: 22px; line-height: 1; cursor: pointer; opacity: .85; }
.sw-close:hover { opacity: 1; }
.sw-guest { padding: 16px; display: flex; flex-direction: column; gap: 8px; overflow-y: auto; }
.sw-guest-hint { font-size: 13px; color: var(--ink-600); margin: 0 0 4px; }
.sw-guest input, .sw-guest textarea, .sw-compose textarea {
  width: 100%; border: 1px solid var(--ink-200); border-radius: var(--r-md, 8px);
  padding: 9px 11px; font: inherit; font-size: 14px; resize: none; box-sizing: border-box;
}
.sw-guest input:focus, .sw-guest textarea:focus, .sw-compose textarea:focus {
  outline: none; border-color: var(--accent);
}
.sw-err { color: #e11d48; font-size: 12px; min-height: 14px; }
.sw-send-btn {
  background: var(--accent); color: #fff; border: 0; border-radius: var(--r-md, 8px);
  padding: 9px 14px; font: inherit; font-weight: 600; cursor: pointer; display: flex;
  align-items: center; justify-content: center;
}
.sw-send-btn:hover { background: var(--accent-hover); }
.sw-messages { flex: 1; overflow-y: auto; padding: 16px; display: flex; flex-direction: column; gap: 8px; background: var(--ink-50, #fafafa); }
.sw-msg { display: flex; }
.sw-msg--out { justify-content: flex-end; }
.sw-msg--in, .sw-msg--sys { justify-content: flex-start; }
.sw-bubble {
  max-width: 78%; padding: 9px 12px; border-radius: 14px; font-size: 14px; line-height: 1.45;
  white-space: pre-wrap; word-break: break-word;
}
.sw-msg--out .sw-bubble { background: var(--accent); color: #fff; border-bottom-right-radius: 4px; }
.sw-msg--in .sw-bubble { background: #fff; color: var(--ink-900); border: 1px solid var(--ink-200); border-bottom-left-radius: 4px; }
.sw-msg--sys .sw-bubble { background: var(--ink-100); color: var(--ink-600); font-size: 13px; }
.sw-compose { display: flex; gap: 8px; padding: 12px; border-top: 1px solid var(--ink-200); align-items: flex-end; }
.sw-compose textarea { flex: 1; max-height: 96px; }
.sw-compose .sw-send-btn { width: 40px; height: 40px; flex: 0 0 auto; padding: 0; }
@media (max-width: 480px) {
  .sw-panel { width: calc(100vw - 24px); height: calc(100vh - 100px); right: 0; }
}

/* ── admin 고객센터 인박스 ───────────────────────────── */
.sup-inbox { display: grid; grid-template-columns: 320px 1fr; gap: 0; height: calc(100vh - 220px); min-height: 480px; border: 1px solid var(--ink-200); border-radius: var(--r-lg, 14px); overflow: hidden; }
.sup-list { border-right: 1px solid var(--ink-200); overflow-y: auto; background: var(--ink-50, #fafafa); }
.sup-item { padding: 12px 14px; border-bottom: 1px solid var(--ink-100); cursor: pointer; }
.sup-item:hover { background: var(--ink-100); }
.sup-item.is-active { background: #fff; box-shadow: inset 3px 0 0 var(--accent); }
.sup-item-top { display: flex; justify-content: space-between; align-items: center; gap: 8px; }
.sup-item-label { font-weight: 600; font-size: 13px; color: var(--ink-900); overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.sup-item-kind { font-size: 11px; padding: 1px 6px; border-radius: 6px; background: var(--ink-200); color: var(--ink-700); flex: 0 0 auto; }
.sup-item-preview { font-size: 12px; color: var(--ink-500); margin-top: 3px; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.sup-unread { background: #e11d48; color: #fff; border-radius: 9px; min-width: 18px; height: 18px; padding: 0 5px; font-size: 11px; font-weight: 700; display: inline-flex; align-items: center; justify-content: center; flex: 0 0 auto; }
.sup-thread { display: flex; flex-direction: column; min-width: 0; }
.sup-thread-head { padding: 14px 16px; border-bottom: 1px solid var(--ink-200); display: flex; justify-content: space-between; align-items: center; gap: 12px; }
.sup-thread-title { font-weight: 700; font-size: 15px; }
.sup-thread-body { flex: 1; overflow-y: auto; padding: 16px; display: flex; flex-direction: column; gap: 8px; background: var(--ink-50, #fafafa); }
.sup-empty { display: flex; align-items: center; justify-content: center; height: 100%; color: var(--ink-400); font-size: 14px; }
.sup-reply { display: flex; gap: 8px; padding: 12px; border-top: 1px solid var(--ink-200); align-items: flex-end; }
.sup-reply textarea { flex: 1; max-height: 120px; border: 1px solid var(--ink-200); border-radius: var(--r-md, 8px); padding: 9px 11px; font: inherit; font-size: 14px; resize: none; }

.store-switcher__divider{height:1px;background:#e5e7eb;margin:4px 0}
.store-row__add{display:block;padding:8px 12px;font-size:13px;color:#2563eb;font-weight:600;text-decoration:none}
.store-row__add:hover{background:#f3f4f6}